Error Console Question

AmyR9 · Joined: 14 Sep 2008 Posts: 103

I would like to understand what is causing these errors I get in Error Console. Do I need to contact a repairman to fix this or the owners of the sites that my accounts are on? The other thing is that both mine and mom's computers keep having problems with spyware, viruses, hacking, all that stuff. Some of the stuff even says security error. So, don't know if that is what is causing the hacking etc..

Here are some of the things I keep getting:
1.
Security Error: Content at http://googleads.g.doubleclick.net/ may not load data from http://www.htmlcodetutorial.com/help/posting.php?mode=newtopic&f=40.
2.
Warning: Error in parsing value for property 'filter'. Declaration dropped.
Source File: http://greenspot.goodtree.com/stylesheets/garden.css?nocache=1253921863606
Line: 1

3. Error: Permission denied to call method Location.toString
4. Error: syntax error
Source File: javascript:%20http://www.webkinz.com/
Line: 1, Column: 23
Source Code:
http://www.webkinz.com/

PayneLess Designs · Joined: 28 Feb 2007 Posts: 4288 Location: MS

1) See: Google Adsense: causing javascript security errors

2) See: Site not properly seen in Firefox but well seen in MSIE

and: gererating error console for all sites visited.

3) See: Permission denied to call method Location.toString Line 0

and: Permission denied to call method Location.toString

If you think it's malware/viruses, running a few programs are not to catch all of it. Extra tools need to be used like Hi-Jack This which you have to know how to read.

I think you and your mom ought to go to the Malware section of the GTG forum and follow the instructions at the top. Especially the Malware Removal Guides and Tutorials page. That will give you several steps that will help you clean up most of all problems by yourself. If at the end of the cleanup process you are still having difficulty, and you may not be, then post a hijackthis log in THAT forum.

Please be patient as the "Malware Forum" is a very busy place and a two or three day wait is not unusual.

Please post back here if your problem has been solved.

AmyR9 · Joined: 14 Sep 2008 Posts: 103

Thank you for the sites. They are all too confusing to us. Don't understand what they are talking about.

We already have been to Geeks To Go. My brother-in-law who knows a lot on computers and goes to the site too.
Last time he was over he put a bunch of different things on both computers and ran them- ccleaner, atf-cleaner, malwarebytes' anti-malware, ad-aware, ad-aware Se personal, spybot search & destroy, spyware blaster, we also both have AVG on our computers too.
I actually have HijackThis on my computer, but him and repairmen who we have used over the years say not to use it that it can cause serious damage. My brother-in-law did say I can keep it on the computer though so that I can quickly get a log for the forums, but said not to have it fix anything though because of the problems it can cause.

But anyways, the stuff he ran did find so much stuff. One of the things I think I remember is Virtuemundo(I think that is how you spell it?).

Still having lots of problems though. With what we do understand though is all these things are very difficult to get off. Have had several different repairmen out over the years, and don't know who to use anymore due to problems they seem to cause too.
The last one we had out right before Christmas of last year due to a lockout thing with my computer, when he brings it back, I can't get into several accounts of mine. Then when I'm trying to get them working again, I'm running into problems and questions it's asking me for and I have no idea what to put in. Like one of them is asking for a referrer Id. The repairman was still here when I had that question come up, and he didn't seem to know what to put.

PayneLess Designs · Joined: 28 Feb 2007 Posts: 4288 Location: MS

HiJackThis can be dangerous if you do not know how to use it. That's why I wanted you to go to the malware forum section at GeekstoGo where the malware experts are. If you and your mom aren't willing to let them help you two through ridding yourselves of the viruses you have, I can't help you here as I am not that proficient in reading the HiJackThis logs.

Questions like "referrer Id" would be answered at GTG after you have been certified virus free.

AmyR9 · Joined: 14 Sep 2008 Posts: 103

Yes, we already do go to the site. My brother-in-law who knows a lot on computers, last time he was over put all those programs on our computers and was running them.
My mom doesn't think we will ever be 100% free of any of these things due to everything she reads.
Don't understand why that affect us of getting the referrer id that I need in order to get one of my accounts working right again that is no longer working since the last repairman who worked on my computer messed some stuff up, and didn't even understand what all was going on and couldn't find the favorites or anything either, seemed to be very confused.

PayneLess Designs · Joined: 28 Feb 2007 Posts: 4288 Location: MS

You keep say your brother did this and he did that, but DID you post your problem in the malware forum section and let them fix your problem. Unless your HiJackThis log is read and analyzed and they tell you what can be safely removed because it's a virus, then you haven't accomplished anything.

You CAN be free once they get you free, but it is up to you and your mom to stay free by having a good virus program and a good firewall. I use 5 virus programs, all free, and don't have a problem with viruses in many years.

Finding your favorites should be easy enough unless they were deleted in a disc cleanup. Depending on which browser you use, the favorites are put in a specific folder on your hard drive.

I'm still unclear as to why and when you are getting the request for a referrer ID since I don't know exactly what you were doing to get that request.

AmyR9 · Joined: 14 Sep 2008 Posts: 103

No, not my brother, my brother-in-law.
Yes, and he also goes to Geeks To Go, and he knows how to run all those programs since he also knows a lot about computers and takes care of the computer problems around their house too. There are so many things physical things that me and my mom can not do on our own, which is another reason why other people need to be there to help us with the list of things needing to be done, plus the other reason is we don't understand how to even do most of the stuff it says to do.
Also, due to so much bad advice that techs everywhere tell us to do, we are very cautious before doing anything anyone tells us to do anymore.
Whether it's the correct thing to actually do or not. This tech at Compaq years ago told us to do an Fdisk and it erased the whole hard drive.
Yes, we have a good virus program and firewall.
My mom also collects every articles, books, anything on Viruses, spyware, etc.. And due to everything we read and hear too, it is very impossible to ever be 100% free of all this stuff. Every repairman even says this that they have even wiped peoples hard drive out, and then they are hit again immediately after going back on the Internet.
Also, the very first time we heard of like spyware and adware was when I got hit with it when doing an assignment for the online computer class I had just signed up for. The assignment was to get AIM, and this "MBKWBar Toolbar" came through with the download and installed itself in IE, which then caused it to break. It caused me to get flooded with popup ads everytime I try and use it, and then of course would crash the computer with all the popups. We had heard of viruses, but not the other. The repairman we called is how we found out about spyware and all being out there.

Yes, I know where the favorites are. I'm saying that the repairman did not seem to know where they were.
The reason I'm getting a referrer Id thing, is I'm trying to get one of my accounts back that is no longer working anymore since the repairman took my computer. There is a form I'm trying to fill out, it asks for a referrer Id, and I have no idea what it even means in the first place, or what to put. The repairman said Nobody. I tried that, but didn't work. I guess he erased something it needs, I don't know since he took the computer and I wasn't there when he did whatever he did to the computer.

PayneLess Designs · Joined: 28 Feb 2007 Posts: 4288 Location: MS

Well, you are not going to be helped by always running all those programs that were recommended at GTG. Those are ONLY recommended as a first step because they are things that people CAN do and remove almost 70% of the malware. When the problem insists because of a deep seated virus, then you MUST post and ask for help. Those guys go through training on GTG and no one else is allow to help you with malware problems except the people in the malware forum section. I am a Staff Member at GTG and I wouldn't be able to help you when it comes down to malware.

If you are not going to trust them to help you, then there is nothing I or they can do for you. Sorry for the past idiots giving you wrong advice. Especially formating a hard drive. That was NOT a technician as, any one who knows, formatting is the LAST solution to a problem and is to be used when ALL else has failed.

What you have been told about HDs being wiped out is only true is some cases. Those people were visiting the wrong sites, got hit hard because they were not properly prepared.

It's ONLY TRUE that you will not ever be 100% free of malware if you count the hundreds of tracking cookies dropped onto your computer visiting even SAFE sites. Tracking cookies and trojans ARE malware, but their threat level doesn't go higher than 3. Proper daily scans with good software will take care of them. They are not something you need to worry about as far as destroying your HD. The VIRUS programs and ROOT KITs are what you have to worry about. Some of these are dropped/installed on your computer now without you even visiting the site that did it. It's called a "drive by" virus.

If a "repairman" doesn't know where to find favorites/bookmarks of ANY browser, you need to tell him to leave BEFORE he does anything.

Re: the referrer ID. Are you setting up a local LAN and get the request. You are NOT telling me any details here. What form, what are you trying to do exactly, what steps are you doing to get this form request? Can't help if I don't know what you are doing at your end.

AmyR9 · Joined: 14 Sep 2008 Posts: 103

My mom is sitting here helping me out with this.
I guess you didn't understand the last message. Yes, I already have an account on Geeks to Go, and so does my brother-in-law who knows way more on computers than we do.
There is so much stuff physical things too all this stuff requires to be done too, that we physically can't do on our own, so requires others to be there to do things that we are not physically strong enough to do.
So, he knows how to run all those programs and stuff it mentions to do, especially since he uses them on his computer, plus a few other things too he uses he put on for us. You have to get them installed properly, so much stuff to do, and so much other things unhooking certain equipment and stuff too so it doesn't ruin other devices/equipment.
The other thing, yes we did put a hijackthis log up on Geeks To Go a few years ago, after switching from Dial up Internet to DSL my mom's computer would not connect.
They were not able to help. Ended up having to call a repairman(which this one is actually a different one than we used in December of last year). Then turned out the problem was these connectors in the wall that were not holding together properly.

Yes, we agree about having the repairman leave if he can't find the favorites/bookmarks, but there is no way to do what you suggest since he took the computer with him. We did not know this until he brought it back, he mentioned he didn't find them.

Yes, that was a tech we talked with who told us to do the fdisk on my old computer years and years ago on my Compaq computer. We called tech support due to a problem it was having everytime we turn the computer on it says "Operating System Not Found".
We didn't know before then about what an fdisk even is. Now we know, but before then we didn't know this.
Sorry, but we don't know how else to explain about the referrer Id. We don't even know what a referrer Id is in the first place. It is happening though when trying to get back one of my accounts that I can't get into anymore since this latest repairman worked on my computer.